Every booking on Oonsa is paid in full at checkout, and that payment is protected until your service is actually delivered. You can manage payment methods, track every transaction, and see your wallet balance from your dashboard at any time.
What you can do
- Add or update saved payment methods under Dashboard → Payment & Wallet.
- Complete checkout when booking a vendor; you will receive a confirmation and receipt straight away.
- View your full payment history and available wallet balance from the dashboard.
- If your plans change, cancel from the booking — search Help Center for "Cancellations & refunds" to see exactly what you'll get back.
- Want the detail on how your payment stays safe until the gig is done? Search Help Center for "How Payment Protection works".
- If something looks wrong, contact support with your booking reference and we will take it from there.